How our delivery works
Once you have placed your order, a member of our team will contact you either by email or phone and arrange a day for delivery that suits you. Our delivery days are Tuesday, Wednesday, Thursday & Friday. Our parcels are delivered between 9-5pm and will need to be signed for upon arrival.
Depending on where you live, we have 2 ways of getting your order out to you.
Delta Prime Delivery
If you live within 5 miles from us and your order is £20 or more, we will deliver your order personally. The cost for this is £9.95.
If you live anywhere else in the UK, your order will be shipped out with our fully insured 24h courier or by Royal Mail, depending on what you have ordered.
You can add as much as you like for one postage charge.
The cost for shipping fish is £19.95.
If shipping corals and other marine invertebrates, the postage cost is £12.95.
If your shipping freshwater inverts, the postage cost is £5.95.
The cost for shipping Vampire Crabs is £12.95 as these will be shipped with Special Delivery.
We use quality poly boxes and packaging materials, pure oxygen to ensure our fish reach you in the same condition they left in.